About us

Spice Beginnings

In August 2006, the founders of Citadel joined industry specialists to launch Spice Telecom ("Spice"), with the intent of capitalizing on South Africa's deregulating of the Telecommunications market. South Africa's telecommunications sector boasts one of Africa's most advanced networks in terms of technology deployed and services provided. The current administration's policy of "managed liberalization" has, however, been slow in its push for the deregulation of the telecommunication sector. This deregulation is supposed to spur competition, open new markets and make communications services more available and increasingly affordable.

It is widely expected that the path to deregulation will continue at a slow pace, providing those companies awarded with commercial licenses a fleeting, but lucrative chance to establish a significant market presence. Therefore, the level of competition in the Telecoms market has picked up somewhat with the promulgation of the Communications Act. The Act has opened the market up to more local and international second-tier competitors, as well as potentially more infrastructure-based competition. However, the slow and haphazard path to true deregulation continues to be bogged down in conflicting policies, strong lobbying influences and unclear direction.

Spice's approach to the current regulatory environment is to maintain a state of readiness to rapidly react to any favourable change in the regulatory landscape, but not to attempt to anticipate it, we analyse and evaluate available technologies, services and providers in assisting our customers in making informed telecommunications decisions.

With branches in Pretoria, Cape Town and Durban, Spice focuses exclusively on Telco and communications optimization and savings. We are in the business of Telecom Expense and Vendor Management. We are independent of the Networks and hardware suppliers therefore, we are highly motivated to find you the best combination of products and services at the best possible price.

Vision

Spice will be a leader in providing "world-class", customer-centric telecoms solutions, at reasonable prices.

Culture

• Practice integrity, honesty and fairness in all our dealings with customers, stakeholders, strategic partners and employees;
• Provide high-quality, customer-centric services and solutions to solve the right problem with the right solution;
• Foster employee development to their fullest potential with strong leadership, rewarding excellent performance and encouraging innovation; and
• Value and leverage employee diversity.